Who we are

We are a collective of specialists in design thinking. We are service designers, systems thinkers and researchers. We are engagement, digital and data specialists. We are innovators, evaluators, communicators, and project managers.

We love to exchange learning and collaborate with people who share our values and purpose.

Integrity & Quality

We are honest, conscientious and ethical, seeking to deliver high standards in everything we do.

We value diversity and seek to challenge and change inequalities and exclusion in all our work.

Inclusion & Respect

Creativity & Curiosity

We are continually learning, reflecting and evolving and we experiment and embrace new ideas.

Our team

Sanah Ali

Evidence and Evaluation Lead

Alison Galena

Deputy Director

Tim Brazier

Managing Director

Lauren Franklin

Business Administration Manager

Milton Hoz

Technical Lead

Steph Smith

Inclusive Co-designer

Our friends and expert associates

To support our work, we partner with experts who bring their own experience and skills to help understand the problems we explore and co-design improvements.